Customer Support:01367 899553 email@example.com
'The service from Shawcity has always been exemplary. The staff I have dealt with have always treated me with the utmost respect and attention.'
Adam Jones, Student Engineer, Lithos Consulting Ltd
“I'm really pleased with the service carried out. They have even cleaned the rubber housing! I have previously used a more local firm but not been completely satisfied with their work. I will be sending it back to yourselves in future.”
Amanda Parker, Occupational Hygiene Specialist
‘I’ve found the team of staff at Shawcity are always very helpful, professional and courteous. Their sales and technical support staff are extremely knowledge, which has been invaluable when deciding on the most appropriate monitoring equipment for each job. They always give good guidance and clear explanations on how to use their equipment.’
Andy, AW Surveying
“Shawcity’s technical expertise has provided cogent solutions to a range of gas monitoring challenges and its staff knowledge is of an order expected of university research scientists.”
Bill Parker, Helios
"I would like to thank the staff at Shawcity for their operational excellence in processing our order. The service was very efficient, I was kept advised of progress throughout and the goods arrived exactly as expected."
Bongani Khosa, Lucert Group
"In my role as Equipment Manager, I have used the services of Shawcity for ten years for all of our gas monitor calibrations, services and repairs. The service engineers are always happy to answer queries and take time to talk me through issues over the phone. I find the whole Shawcity team extremely friendly and efficient. Nothing ever seems too much trouble, even when under pressure and working to tight deadlines."
Caroline Morgan, Worley Parsons
"Shawcity offer a very professional service. Their staff are extremely helpful and friendly; a pleasure to deal with. They respond to queries very quickly and resolve them in a timely manner."
Debra Slee, Trescal Ltd
“I would recommend Shawcity for their customer support. They reply immediately to emails with solutions”
Francis Schembri, Kordin Grain Terminal
"The support from Shawcity staff during my request was valuable and helped make the process effortless. Overall your customer service is superb, very fast, friendly and helpful."
Gary Smith, Undergraduate Industrial Placement Student, E.ON UK
"We have consistently received excellent support and advice on products and services on offer through Shawcity. The team have helped us move with the times, correctly matching reliable products for the jobs we require them for. Shawcity staff are very well motivated and provide an excellent service with simplified procedures."
Gavin Craig, Erith Contractors Ltd
"It was good to have the air sampler for the full week because it allowed us to have a look at a few different, key areas. Thanks again James for all of your help. You and William have both been great and there has not been a time when we have not felt as though we could reach out to either of you for support or general queries."
Jane Buttery, James M Brown Ltd
"I am extremely satisfied with the service and calibration packages. Turnaround is always fast and efficient and communications throughout the process are fantastic. I would not hesitate to recommend Shawcity, as I have already on many occasions."
Kirsten Holmes, Holmes Environmental Monitoring
"The service provided by Shawcity is both fast and professional and you feel like real care is being taken with each enquiry. The team offer excellent service support and always go the extra mile to achieve customer satisfaction."
Natalie Wright, Ion Science Ltd
"Shawcity have provided good, reliable and efficient service and calibration for us over a number of years at a reasonable price. Their processes are simple and straightforward and turnaround is quick."
Oliver Stretton-Downes, Briar Chemicals Ltd
“The service we have received so far has been speedy and efficient.”
Roisin Dunne, Carnival
"In all instances I have found booking equipment in for calibration to be very straightforward. Collection and delivery arrangements also work very well and the Shawcity staff are very knowledgeable and friendly."
Ruth Keat, Magnox Limited
“The overall service from Shawcity was excellent. My assigned sales representative at Shawcity was extremely helpful and flexible to accommodate our needs at such short notice.”
“The Tiger, which is also backed by a first class service, support and training package from Shawcity, meets all our requirements and more.”
Van Walt, Vincent Van Walt