COVID-19 Shawcity Company Update

Health & Safety never stops…and we’re right here when you need us

Shawcity is a key supplier to many businesses including organisations across the Critical National Infrastructure, so even during 'Lockdown 3' we remain open to support our customers.

We have a skeleton staff in the office and our service centre and all other members of the team are available as normal, just working from home. So it's business as usual.

If you are now entering a quiet time due to lockdown, it's a perfect opportunity to review your instrument fleet and send us any kit which is due for annual service or calibration or needs repairing. Remember, we can collect and return instruments to any address, home, or work, and can even provide you with courier labels if you don't have access to a printer.

Please never feel like you could cut corners in terms of your detection and monitoring to save money if there is a concern or problem.

If you find yourself in a situation where you are worried about the financial cost, we’re here to help and can discuss plenty of options.

Please also remember our impartial advice is always free and unlimited so don’t hesitate to get in touch: info@shawcity.co.uk or call 01793 780622.

Some useful information:

Customer Support:

• Our expert technical team is available to provide free, unlimited support: info@shawcity.co.uk or Tel: 01793 780622.

Service and Hires:

• These key departments remain fully functioning to be able to assist our customers with instrument servicing, calibration, repairs, hires and hire extensions:
• Service & Calibration: serviceadmin@shawcity.co.uk or Tel: 01793 780622
• Hires: hire@shawcity.co.uk or Tel: 01793 780622.

Warehouse:

• We can arrange delivery and collection to any work or home address in the UK
• If customers don't have access to a printer, our courier can also supply the required labels
• All shipments are sanitised on arrival and again on dispatch.

Sales:

• Our Sales team are all available via phone, email and video calls for surveys (and for urgent site visits subject to the latest government guidelines). Contact your local specialist to discuss your requirements:
• London & South East England: Elliot Rosher - elliot.rosher@shawcity.co.uk
• South West England, Wales & Ireland: James Penn - james.penn@shawcity.co.uk
• North England and Scotland: Chris Mottershaw - chris.mottershaw@shawcity.co.uk
• Fixed Gas Systems (Nationwide): Nathan Marks - nathan.marks@shawcity.co.uk