Why 100% of Shawcity's Surveyed Customers Would Recommend Us

At Shawcity we pride ourselves on high customer service and attention to detail. We recognise that it’s not only important to deliver the latest products and technology to our customers but to also provide exceptional customer care across our range of services.

That’s why we are proud to share some of the feedback with you from our recent customer service survey.

In our 2017 survey, 100% of our customers said they would recommend us to a colleague.

Here are 10 reasons why:

  • 1.Established for over 40 years
  • 2.Impartial product range
  • 3.Partnerships with world-leading manufacturers
  • 4.A technical knowledge authority figure within the industry
  • 5.Advice and guidance to identify requirements
  • 6.Flexible hire options and ‘try before you buy’
  • 7.Unlimited technical support for the instrument lifetime/duration of hire
  • 8.Free product range demonstrations and training
  • 9.‘Extremely responsive’ customer after-sales care
  • 10.Manufacturer-approved, in house service, calibration and repairs.


If you’d like to share your feedback with us then please get in touch by emailing solutions@shawcity.co.uk, we’d like to hear from you.


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